When buildings bite, owners suffer

View the full story, including all images and figures, in our monthly digital edition I was discussing Michael Ivanovich's recent Viewpoint column “ When sheep bite, buildings suffer ” (May, page 5) with a few friends, and one of them, Dave, seemed kind of upset. I asked what was up and he related how facilities people know more about their building than the design engineer. Obviously, he took my casual remark about designing green buildings for uneducated, untrained, uncaring O&M staff the wrong way.